John Sheldon is SVP/group head of Innovation Management for MasterCard Labs. In this role, he is responsible for the programs and processes that help generate unique, innovative ideas, both internally and in collaboration with our key external partners. His team supports the innovation process from ideation through prototyping and business case development, both developing new concepts and determining which opportunities make the most sense for MasterCard to pursue/incubate. Prior to joining MasterCard, Mr. Sheldon held various positions at eBay Enterprise, including head of growth programs and head of strategy. At eBay, he led a team of e-commerce and digital marketing experts working closely with important retailers. Previously, Mr. Sheldon held a number of consulting, marketing and strategy positions at Ogilvy, BBH, Oracle and Price Waterhouse at increasing levels of responsibility. He was a founding partner at Customer Portfolios, a database marketing company in Boston, leading their strategy and analytic efforts. Mr. Sheldon graduated from the Wharton School at the University of Pennsylvania with a Bachelors of Science degree in Economics.