The Promise of Tangible, Flexible and Sustainable Services
Co-authored with Sushmita Meka
Reflecting on two years of FIBR’s strategic investments and technical assistance. What we’ve learned so far:
Insight 1: Fintech companies need to create incentives to digitize by providing immediate, tangible benefits
Insight 2: Fintech companies need tools to analyze and derive insights from the data
Insight 3: Fintech companies need assistance and tools to develop customer-centric, mobile-based apps with accessible user interfaces to expand their services
Insight 4: Fintech companies need support to develop relationships with FSPs to convince them to leverage their digitized channels to deploy digital financial services.